Payment Policy – RatiTmpNie

Effective Date: January 4, 2025

At RatiTmpNie, we aim to provide a seamless and secure payment experience for all our customers. This Payment Policy outlines the available payment methods, the process for making payments, and the security measures we take to ensure the safety of your transactions. By placing an order on our website, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

To provide flexibility and convenience for our customers, we accept several secure payment methods:

  • Credit/Debit Cards: We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can use your PayPal account for secure and fast transactions.

  • Apple Pay: For those using Apple devices, Apple Pay is available as a quick and secure payment method.

  • Google Pay: Google Pay is available for customers using Android devices.

Note: We do not accept payments via personal checks, money orders, or direct bank transfers.

2. Payment Authorization and Processing

Once you complete your order on our website, your payment will be processed securely using our payment gateway. Depending on the method of payment, your payment may be authorized immediately or within a few minutes. We may also perform a pre-authorization check to ensure that your payment method is valid and has sufficient funds or credit.

Please note that RatiTmpNie reserves the right to reject any payment or order if there are issues with payment authorization.

3. Payment Security

We understand the importance of security in online transactions. Therefore, RatiTmpNie utilizes industry-standard security measures to protect your payment information:

  • SSL Encryption: All payment data exchanged on our website is encrypted using Secure Socket Layer (SSL) technology to ensure your sensitive information is protected.
  • PCI DSS Compliance: Our payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that your card details are handled securely and in accordance with best practices.
  • Secure Payment Gateways: Payments are processed through trusted and secure payment gateways, such as PayPal, Apple Pay, and Google Pay, ensuring your information remains confidential.

4. Order Confirmation and Payment Receipt

After successfully processing your payment, you will receive an Order Confirmation email that includes the details of your order, such as the items purchased, total cost, shipping information, and payment method used. This email serves as a receipt for your transaction.

If you do not receive an order confirmation email within a few minutes of placing your order, please check your spam folder. If the email is not there, contact our customer service team for assistance.

5. Currency and Taxes

  • Currency: All prices displayed on our website are in U.S. dollars (USD). If you are purchasing from outside the United States, your payment provider may convert the total amount into your local currency. Please note that your payment provider may also charge foreign transaction fees.

  • Sales Tax: Sales tax will be applied to your order based on the shipping address you provide. The applicable sales tax will be calculated during checkout and displayed before you confirm your payment. RatiTmpNie complies with state and local tax regulations and collects sales tax where required by law.

6. Failed Payments

If your payment is declined or fails to process, we will notify you via email, and you will be given an opportunity to resolve the issue. Possible reasons for a failed payment include:

  • Insufficient funds or credit limit
  • Incorrect payment details
  • Expired or invalid payment method

If the issue persists and payment is not successfully completed within a reasonable time, RatiTmpNie reserves the right to cancel your order. We may also request that you update your payment method to complete the transaction.

7. Refunds and Adjustments

In the event of an order cancellation or return, RatiTmpNie will issue a refund to the original payment method used for the purchase. The time it takes for the refund to appear in your account may vary based on your payment provider’s processing time:

  • Credit/Debit Card: Refunds typically take 5-10 business days to process.
  • PayPal/Apple Pay/Google Pay: Refunds are typically processed within 3-5 business days.

If you have any issues with the refund or if it is delayed, please contact our customer service team for assistance.

8. Changes to Payment Policy

RatiTmpNie reserves the right to update or modify this Payment Policy at any time. Any changes to this policy will be reflected on this page with an updated Effective Date. By continuing to use our website after any updates, you agree to abide by the most current version of the Payment Policy.

9. Contact Us

If you have any questions or concerns regarding our payment process, or if you experience any issues with your payment, please feel free to contact our customer support team:

  • Email: info@ratitmpnie.com
  • Phone: (910) 533-3303
  • Street Address: 5315 Cornwallis Rd, Turkey, North Carolina
  • Website: www.ratitmpnie.com

Thank you for choosing RatiTmpNie! We are committed to providing you with a secure, reliable, and smooth payment experience. We appreciate your trust and look forward to serving you!